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Delivery Times

Pitch Teamwear offer an exceptional service and, under normal circumstances, all items will be delivered within the estimated timelines quoted on our website.

Our stock is sourced directly from our suppliers. Estimated delivery lead times are estimates only and are always subject to stock availability and prior delivery from our suppliers.

Delays on orders may occur from time to time, which are out of our control, although we work closely with our suppliers to mitigate any such circumstances. We accept no responsibility for any delays that occur by carrier. We will not be liable for compensation for any reason whatsoever.

Delivery of Orders

Please note that once your order has been passed to the courier or postal service from the Pitch Teamwear warehouse, it is then your responsibility to ensure that someone is available to sign for the parcel on delivery. If your order is then returned to us by the courier due to either an incorrect address you’ve supplied or if no one was available to sign for the parcel then we will need to receive a further payment at our standard delivery charge at the time of the original order to provide a further delivery service. If you have used a promotional code and received free delivery, then a charge will need to be taken before we resend your order.

Once an order is placed with us, the contract we hold with you as the customer is to deliver goods to your address as submitted at the time of order. If you then make any changes with our courier once the order has been dispatched from our warehouse, then we cannot be held responsible for any issues that may arise from such changes and we will not be liable for compensation whatsoever. These changes include but are not limited to requesting for goods to be left with a neighbour, a change in delivery date, or agreeing for goods to be left in a safe place without a signature.